At SnapnShop, we take great care to ensure that every digital product delivered through https://exploresnapnshop.in meets the highest quality standards. However, we understand that rare issues may arise. Please read our Refund and Order Cancellation policies carefully before making a purchase.
🚫 Order Cancellation Policy
As we deal in digital products (eBooks, recipe collections, and downloadable cooking guides), orders are processed and delivered instantly after successful payment. Therefore, order cancellations are generally not permitted once the purchase is completed.
✅ Exceptions:
You may request cancellation only if:
- The digital product was not delivered due to a technical issue.
- You accidentally ordered the wrong product and contact us within 24 hours, before downloading or accessing the file.
To request cancellation under the exceptions above, please write to us at:
📧 Contact@snapshop.in
Subject: Order Cancellation Request
💰 Refund Policy
Due to the nature of digital content, we follow a strict no-refund policy once the product has been successfully delivered or downloaded.
✅ Refunds are only applicable in the following cases:
- The purchased product was not delivered to your email due to a technical failure.
- The delivered product is materially different from the one described or shown on the product page.
⏰ Refund Request Timeline:
- All refund requests must be made within 24 hours of placing the order.
- Requests received after 24 hours will not be eligible for a refund. In case of any refund is approved it will take 5-7 business days to get credited to your original payment method.
To request a refund, email us with your order ID and issue description at:
📧 Contact@snapshop.in
Subject: Refund Request
❌ Non-Refundable Cases:
- You changed your mind after purchase.
- You mistakenly ordered a product and didn’t contact us within the 24-hour window.
- You requested a refund after the product was successfully delivered and matches its description.
🛡️ Our Commitment
Every product sold at SnapnShop is carefully created by our in-house team and delivered with the highest integrity. Our goal is to ensure full customer satisfaction while maintaining fairness and security in digital transactions, in line with Indian laws and RBI norms.
We thank you for understanding the policies needed to protect both creators and customers in a digital ecosystem.
If you have any questions, don’t hesitate to reach out to our support team at:
📧 Contact@snapshop.in