1. What kind of products do you sell?
We sell digital products such as downloadable cookbooks, recipe collections, and other cooking-related guides. All content is created by our in-house team and is 100% original.
2. How will I receive my purchased product?
After successful payment, your digital product will be available for instant download or sent via email to the address you provided at checkout.
3. I didn’t receive my product after payment. What should I do?
Please check your spam or junk email folder. If you still haven’t received it within 24 hours, contact us at Contact@snapshop.in, and we’ll assist you promptly.
4. Do you ship physical copies of your cookbooks?
No, we do not sell or ship physical products. All our products are in digital format (PDF, EPUB, etc.) and are delivered electronically.
5. Can I cancel my order?
As our products are digital and delivered instantly, orders cannot be cancelled once placed. However, if your product was not delivered or there was an error, you may contact us within 24 hours of your order.
6. What is your refund policy?
We offer refunds only if:
- The product was not delivered
- The product is materially different from the description
You must request a refund within 24 hours of your purchase by emailing us at Contact@snapshop.in.
7. How do I access my digital files after purchase?
You’ll receive a download link immediately after payment, or by email. You can open the files on your mobile, tablet, or desktop with any PDF or eBook reader.
8. Are your cookbooks suitable for beginners?
Yes! Our cookbooks are written in simple language and are ideal for home cooks of all skill levels.
9. Are your recipes verified?
Absolutely. Every recipe is tested and reviewed by our team before being published. Our goal is to make home cooking easy, affordable, and authentic.
10. Are the recipes vegetarian or non-vegetarian?
We offer a variety of digital cookbooks, including vegetarian, vegan, and non-vegetarian collections. You can select what fits your preferences.
11. Can I share the downloaded product with others?
No. All products are for personal use only. Redistribution, resale, or sharing of our digital content is strictly prohibited under copyright law.
12. Do you offer support if I have questions after purchase?
Yes, our support team is here to help. Just write to us at Contact@snapshop.in and we’ll respond as soon as possible.
13. Is your website secure for payments?
Yes. We use RBI-compliant third-party payment gateways to ensure your payment is safe and encrypted.
14. Do you create your own content?
Yes! Every product is created by our in-house team with care and originality. We do not resell or use copyrighted material.
15. Do you support any social causes?
Yes. We proudly donate 35% of our profits to support handicapped students in Maharashtra, helping them continue their education.
If you have any more questions, feel free to contact our support team at:
📧 Contact@snapshop.in