At SnapnShop (operating through https://exploresnapnshop.in), we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in accordance with Indian government regulations and RBI guidelines.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, billing address.
- Payment Information: Details provided to third-party payment processors. We do not store your card or bank information.
- Device and Usage Data: IP address, browser type, device type, and browsing behavior on our site (used for analytics and website performance).
- Communication Data: Any messages or queries sent to our support email.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your digital orders securely.
- To communicate with you regarding your purchases, inquiries, or support requests.
- To send newsletters, updates, or promotional offers (only if you opt-in).
- To analyze website performance and improve user experience.
- To comply with Indian legal obligations and RBI’s digital commerce regulations.
3. Data Security
We follow reasonable security practices and use SSL encryption and other measures to protect your personal data, as prescribed under Section 43A of the Information Technology Act, 2000 and RBI’s digital payment security norms, including:
- Secure third-party payment gateways.
- Encrypted data transfers.
- Internal access controls and limited data retention.
4. Sharing of Information
Your information is never sold or rented to third parties. We only share your data with:
- Trusted service providers (e.g., payment processors, hosting services) under strict confidentiality agreements.
- Law enforcement agencies or regulatory authorities, if required under Indian law or RBI compliance frameworks.
5. Your Rights
You have the right to:
- Access your personal data held by us.
- Request correction or deletion of inaccurate or outdated data.
- Withdraw consent from marketing communications at any time.
- Request data deletion, unless retention is required by law.
To exercise any of these rights, please email us at:
📧 Contact@snapshop.in
6. Cookies and Tracking
We may use cookies or similar technologies to enhance your experience and gather usage data. You can manage cookies through your browser settings.
7. Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed the following Grievance Officer:
Mr. VAIBHAV
Email: Contact@snapshop.in
Response Time: Within 1-2 working days
8. Policy Changes
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Effective Date.” We encourage users to review the policy periodically.
Thank you for trusting SnapnShop. Your privacy and data security are our top priorities.